These Terms of Use ("Terms") govern your access to and use of kelysantosperez.com (the "Website").

The Website is operated by:

Kely Santos, REALTOR®
eXp Realty
Florida Real Estate License #SL3624294
10752 Deerwood Park Blvd, Suite #100
Jacksonville, FL 32256, United States
Phone: +1 786 262 5701
Email: [email protected]

By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. Purpose of the Website

The Website provides general information about real estate, neighborhoods, new-construction projects, buying, selling, renting, lifestyle, market conditions, and related topics, primarily in South Florida.

The Website also allows visitors to contact Kely Santos regarding real estate inquiries.

Website content is provided for general informational and educational purposes and should not be considered a substitute for individualized professional advice.

2. Brokerage Relationship

Kely Santos is a Florida-licensed real estate professional affiliated with eXp Realty.

Use of this Website, submission of an inquiry, exchange of emails or messages, or scheduling of a conversation does not by itself establish a brokerage relationship, agency relationship, fiduciary relationship, representation agreement, or other professional relationship.

Any such relationship is subject to appropriate disclosures, agreements, brokerage requirements, and applicable Florida law.

3. Real Estate Information

Real estate information changes frequently.

Property information, project information, pricing, availability, incentives, deposits, floor plans, completion dates, amenities, specifications, views, rental policies, association fees, assessments, taxes, and other details may change without notice.

Information displayed on the Website may originate from developers, property representatives, public records, service providers, databases, marketing materials, or other third-party sources.

Although reasonable efforts may be made to present useful and accurate information, all real estate information is deemed reliable but is not guaranteed.

Users should independently verify information that is material to a real estate decision.

4. New Construction and Developer Information

The Website may feature new-construction and pre-construction projects.

Unless expressly stated otherwise, Kely Santos and eXp Realty are not the developer of those projects and do not control developer pricing, inventory, construction schedules, specifications, incentives, or representations.

Prices identified as "starting at," "from," or similar language are informational only and do not constitute an offer or guarantee that a residence is currently available at that price.

Availability and pricing should be independently confirmed at the time of inquiry.

Developer materials remain subject to the developer's own terms, disclosures, offering documents, contracts, and changes.

5. Renderings, Photography, Floor Plans, and Views

Architectural renderings, photographs, floor plans, maps, diagrams, illustrations, staging, landscaping, furnishings, amenities, and views displayed on the Website may be conceptual, representative, digitally enhanced, or supplied by third parties.

They should not be interpreted as a guarantee of final construction, dimensions, finishes, furnishings, landscaping, surrounding development, or actual views from a particular residence.

Actual conditions may differ.

For purchase decisions involving new construction, the applicable developer agreements, disclosures, plans, specifications, condominium documents, and other governing documents should be reviewed carefully.

6. Market and Location Information

The Website may contain information about neighborhoods, transportation, walkability, amenities, population, pricing, rents, market activity, nearby destinations, and other location characteristics.

Some of this information may originate from public records, Domesis™, third-party datasets, or other external sources.

Market and location data is informational, may be incomplete or delayed, and is subject to change.

No representation is made that a particular neighborhood, property, building, or project will remain unchanged or will perform in a particular manner.

7. Investment and Financial Content

Some Website content may discuss real estate from an investment perspective.

Such content is provided for educational and informational purposes only.

Nothing on this Website constitutes investment, financial, tax, accounting, or legal advice.

No statement, projection, scenario, market observation, rental estimate, appreciation discussion, or other content constitutes a promise or guarantee of investment performance, rental income, appreciation, liquidity, resale value, or return.

Real estate involves risk, and past market behavior does not guarantee future results.

Users considering a real estate transaction for investment purposes should conduct their own due diligence and consult appropriate financial, tax, legal, insurance, and other advisers.

8. Fair Housing

Kely Santos and eXp Realty support the principles of the Fair Housing Act and Equal Housing Opportunity.

The Website is intended to provide real estate information and services without discrimination based on any characteristic protected by applicable federal, state, or local law.

Descriptions of neighborhoods, lifestyles, buildings, amenities, or locations are intended to describe objective or editorial characteristics and should not be interpreted as expressing a preference regarding who should live in any particular community.

9. Inquiries and Communications

You may use the Website to request information about buying, selling, renting, projects, neighborhoods, or other real estate matters.

By providing contact information and submitting an inquiry, you authorize Kely Santos to use the information you provide to respond to and reasonably follow up regarding that inquiry.

Submitting an inquiry does not constitute consent to receive unrelated marketing communications, automated promotional text messages, or enrollment in an SMS marketing program.

You agree that information submitted through the Website will be accurate and that you will not use Website forms to transmit unlawful, abusive, fraudulent, misleading, malicious, or unsolicited content.

10. SMS and Text Messaging

Kely Santos may separately offer SMS or text messaging services from time to time.

Participation in any promotional or recurring SMS program requiring consent is voluntary and applies only when you expressly opt in through a mechanism that identifies the applicable messaging program and provides the required disclosures.

Providing your mobile number as part of a general real estate inquiry does not, by itself, enroll you in a promotional or recurring SMS marketing program.

For an SMS program in which you have expressly enrolled:

• Message frequency may vary.
• Message and data rates may apply.
• You may reply STOP to request cancellation of recurring messages.
• You may reply HELP for assistance, where supported.
• Consent to receive marketing text messages is not a condition of purchasing real estate services.
• Wireless carriers are not responsible for delayed or undelivered messages.

Any additional disclosures presented when you enroll in a particular messaging program will also apply.

Mobile information and SMS opt-in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to service providers when reasonably necessary to deliver or administer the messaging service on behalf of Kely Santos.

11. Third-Party Websites and Services

The Website may link to or interact with third-party websites and services, including Domesis™, WhatsApp, appointment scheduling services, Instagram, social networks, developers, property websites, document providers, and other external resources.

Third-party services are independent from this Website.

Kely Santos does not control and is not responsible for the availability, security, accuracy, privacy practices, content, or terms of third-party websites or services.

Your use of those services is subject to their respective terms and policies.

12. Intellectual Property

Unless otherwise indicated, original Website text, editorial content, branding, design, layout, and other original materials are protected by applicable intellectual property laws.

Certain photographs, renderings, project materials, trademarks, logos, floor plans, and other content may belong to developers, brokerages, associations, service providers, photographers, or other third parties and are used subject to applicable permissions or rights.

You may access Website content for personal, non-commercial informational use.

You may not reproduce, republish, distribute, scrape, systematically extract, modify, sell, or commercially exploit Website content without appropriate authorization.

13. Copyright Complaints and DMCA

Kely Santos respects the intellectual property rights of others.

If you believe that material available through the Website infringes a copyright that you own or are authorized to enforce, you may send a written notice to:

Kely Santos
10752 Deerwood Park Blvd, Suite #100
Jacksonville, FL 32256, United States
Email: [email protected]

Your notice should identify the copyrighted work you believe has been infringed, identify the material you believe is infringing and its location on the Website, provide your contact information, and include a statement explaining the basis of your claim.

Where the Digital Millennium Copyright Act ("DMCA") applies, notices should include the information required by applicable law.

Nothing in this section represents that Kely Santos has appointed or registered a designated DMCA agent unless such an appointment has separately been made.

14. REALTOR® and Third-Party Marks

REALTOR® and other association, brokerage, developer, project, and company names or marks appearing on the Website belong to their respective owners.

Their appearance does not imply sponsorship, endorsement, ownership, or affiliation beyond the relationship expressly identified on the Website.

15. Acceptable Use

You agree not to:

• Attempt to gain unauthorized access to the Website, its administrative areas, servers, APIs, or connected systems
• Interfere with Website security or operation
• Submit malicious code or automated spam
• Use automated systems to scrape or harvest Website content or personal information without authorization
• Impersonate another person or submit false information
• Use the Website for unlawful, fraudulent, abusive, or infringing purposes

Access may be restricted or blocked when reasonably necessary to protect the Website, its users, or connected systems.

16. No Warranty

The Website and its content are provided on an "as is" and "as available" basis to the extent permitted by law.

No warranty is made that the Website will always be available, uninterrupted, error-free, secure, or free from harmful components, or that all information will always be complete, current, or accurate.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Kely Santos will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use the Website or your reliance on general Website content.

Real estate decisions should not be made solely on the basis of Website content.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by law or to alter obligations arising under a separately executed brokerage, representation, purchase, sale, lease, or other agreement.

18. Privacy

Use of personal information submitted through the Website is described in the Website's Privacy Policy.

The Privacy Policy forms an important part of understanding how Website interactions and personal information are handled.

19. Changes to the Website or These Terms

Website functionality, content, services, and these Terms may be modified from time to time.

The effective date at the top of these Terms indicates the most recent revision.

Continued use of the Website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

20. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Nothing in this section prevents either party from exercising rights or remedies that cannot lawfully be waived or restricted.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

22. Contact

Questions regarding these Terms may be directed to:

Kely Santos, REALTOR®
eXp Realty
Florida Real Estate License #SL3624294
10752 Deerwood Park Blvd, Suite #100
Jacksonville, FL 32256, United States
Phone: +1 786 262 5701
Email: [email protected]